F.A.Q
Minimum age requirement for all tours is 4 years. We can cater for all ages on our private charters.
For half and one day tours no reconfirmation is necessary unless booking details have changed.
For multi day tours (2 Days +) reconfirmation is required a minimum of 48 hours prior to departure by calling 1300 794 175.
Meals are indicated in the inclusions of the tour.Breakfast includes a continental breakfast with tea and coffee. Lunch is a variety of salads, cold meats and fresh bread rolls whilst dinner will include a hot meal. We cater for dietary requirements but this must be advised at the time of booking.
We use a variety of accommodation styles for our multi day tours. Standard twin share accommodation is included and can vary from cabins, tents, guest houses and resorts.Single supplement options are available on most tours.
We will attempt to match you with a traveler of the same gender for twin share accommodation. If there is no suitable match then you will need to upgrade to single supplement accommodation.
We have a wide variety of cultural experiences to cater for all levels of fitness. Each tour has a physicality rating to indicate the appropriate fitness level required.
Example; Showing a 3/5 suggest approximately 5 kilometers of walking in a day.
We have the following terms and conditions for cancellations.
Cancellations for half day and 1 day tours:
Outside 48 hours before departure full refund is given
Less than 48 hours prior to departure a 100% cancellation fee will apply.
Cancellations for multi day tours (2 days and over)
Outside 45 days full refund is given.
Cancellation Inside 15-45 days will incur a 50% cancellation fee.
Cancellations inside 14 days – 72 hours will incur a 75% cancellation fee.
Cancellations within 72 hours of departure will incur a 100% cancellation fee.
All tours booked with an agent may result in an additional fee. You will be advised to contact your
booking agent if you need to cancel your tour.
In the unlikely event of a tour cancellation you will be given three options.
1.You can rebook tour for a suitable day if available.
2.Change for an alternative tour on same day if available.
3.Given a full refund.
For half and day tours a minimum of 48 hrs notice will be given. For multi day tours a minimum of 72 hours notice will be given.
You will receive confirmation on your booking notice.If not confirmed we will notify you by email once tour is confirmed.
We specialise in small group touring with a maximum of 14 people. Typically there would be between 8 and 12 people on most tours.
We have a variety of vehicles including luxury 4WDs , purpose built touring maxi vans and mini buses. All vehicles have seat belts and air conditioning.
For overnight (2 day tours) luggage weight is restricted to a small overnight bag not exceeding 10kg. For multi day tours over 2 days we recommend a soft sided bag not exceeding 15kg.
This depends on location. Most small towns that we travel through have mobile phone reception. If we are “Out on Country” there will be no mobile phone reception or wi fi.
All of our tours have been risk assessed. We carry satellite phones and recovery gear in remote areas. Our guides hold current First Aid certificates and we have a first aid kit and other emergency equipment on all tours.
No permit is required. We work closely with Aboriginal Traditional Owners to arrange access to cultural sites.
Aboriginal culture is diverse and varied throughout Australia. Our cultural guides are in tune with the local culture and will educate you about the appropriate cultural protocols to follow for that particular region.
Northern Australia has 2 distinct seasons the Dry Season (May – October) and Wet Season(November – April).
Remote tours are restricted to dry season departures due to seasonal road access.
We operate half, one day and selected multi day tours throughout the year.
Child rates are ages from 4 to 14 years old.